Terms of Sale
Please read these Terms of Sale carefully before ordering Products online from Bodylistener.
Applicability
You are reading these Terms of Sale (“Terms of Sale”) because you are using a Bodylistener website, digital experience, social media platform, mobile app, wearable technology, or one of our other products or services, all of which are part of Bodylistener's Platform (“Platform”). These Terms of Sale create a legally binding agreement between you and Bodylistener and its affiliates (which we may refer to as “Bodylistener,” “we,” “us,” or “our”) regarding orders placed for products available on the Platform. Bodylistener may revise these Terms of Sale without notice by posting revised Terms of Sale on its Platform. The Terms of Sale posted on the Platform at the time you place your order on the Platform will govern that purchase. Please read these terms carefully and check that the details of your order are complete and accurate before submitting your order. Bodylistener's Terms of Use and Privacy Policy are incorporated herein by this reference.
Placing Orders On The Platform
Eligibility To Order
To place an order on the Platform, you must be of legal age in your country and a consumer - not a reseller.
No Purchase For Resale
The Platform is intended solely for Bodylistener to sell Bodylistener products direct to end consumers, and therefore purchase of products for resale is strictly prohibited. Purchase for resale means the purchase of Bodylistener product by someone who resells, or intends to resell, the Bodylistener product to others (consumers, businesses or any third party). If Bodylistener believes you are involved in purchase for resale, Bodylistener reserves the right to take any action against you, including, without limitation, to restrict sales to you, cancel your orders, and/or suspend or close your account.
How to Order
You need an e-mail address to place an order, and you may need to set your browser to accept both (functional) cookies and pop-ups in order to be able to use all the functionalities of the Website, which includes designing customized items, adding items to your shopping cart and submitting your order.
When you submit an order we will send you an email acknowledging receipt of your order. Our acceptance of the order takes place when the Products are shipped to you - we will send you an email confirming that the Products have been shipped (“Order Confirmation”). At this point a contract, containing these Terms of Sale, comes into existence and is binding on you and us (the “Contract”). We recommend that you print or download a copy of these Terms of Sale and the relevant Order Confirmation for future reference. If we are unable to supply you with a product, we will inform you of this in writing and will not process the order.
Our Right To Reject Your Order Or Cancel A Contract
Fulfillment of all orders on the Platform is subject to availability. We explicitly reserve the right not to accept your order for any reason. We also reserve the right to cancel a Contract by written notice to you in the following situations, without being liable for any damage or costs other than repayment of any amount received from you in relation to the Contract we cancelled:
• the product is not available / in stock;
• your billing information is not correct or not verifiable;
• your order is flagged up by our security systems as an unusual order or an order susceptible to fraud;
• your bank transfer payment is not received within 12 calendar days after acceptance of your order;
• we believe you are under the legal age in your country;
• we believe that you are a reseller;
• there was an error in the price displayed on the Platform;
• we could not deliver to the address provided by you;
Data Check
When you send us your order, we may run some checks on it before it is fulfilled. These checks may include verifying your address and checking for fraud. We run partly automated checks on all purchases to filter out unusual or suspect transactions, or transactions which can be identified as susceptible to fraud. Suspected fraud on the Platform will be investigated and if necessary prosecuted.
Title Transfer
The risk of loss and title for products purchased from Bodylistener pass to you upon our delivery to the carrier.
Price/Payment
Payment Methods
You can find the available payment methods for each country in the help section of www.body-listener.com (the “Website”). We do not accept any method of payment other than those listed in the help section. Please do not try to pay by any other way than specified there. If you do, we will not be liable for loss of the payment or any other damages that may result from this action.
Payment Processing
Except with respect to pre-ordered products, if you pay by credit/debit card, we will deduct the amount due from your account as soon as your order leaves our warehouse. If you pay by bank transfer (only available for bulk orders), we will start delivery after we receive your payment. This may take several days. In the event that no payment has been received within 12 calendar days after you submitted your order, your purchase will automatically be cancelled. Payments can only be processed if the billing information can be verified.
Prices And Currency
The product prices displayed on the Platform are inclusive of Value-Added Tax (VAT), as applicable. Shipping rates are applied per order. The exact shipping rates depend on the country where your order is being delivered to. For details on shipping rates per country see the help section of the Website.
Prices are quoted in local currency. If you change the country of delivery while browsing or during check out, prices from that moment may be quoted in a different currency. Please note that changing the country of delivery may have an influence on the price due to a change in currency or to country specific pricing.
Your Total Price
The total price specified in the final check out screen includes tax and shipping costs. This price will be recorded in the Order Confirmation, which we recommend you print or download for future reference. If paying by credit card, the total amount for your entire order will be reflected on your statement in your local currency.
If your local currency is different from the currency in which the prices are quoted, your bank will apply the exchange rate applicable per the date of purchase. Your bank may apply a different exchange rate, which is beyond our control.
Price Changes
The prices of the products will be as displayed on the Platform. Prices may change from time to time, but changes will not affect any order which we have confirmed in an Order Confirmation.
Shipping & Delivery
Delivery – Where And When
We do not ship on certain public holidays. Please refer to the help section of the Website for dates and the available delivery times and methods. We can only fulfill an order to a delivery address which is a home or office address in one of the countries listed in the help section of the Website.
We reserve the right to split the delivery of your order, for instance if part of your order is delayed or unavailable. In the event that we split your order, we will notify you of our intention to do so by sending you an e-mail to the e-mail address provided by you at the time your order was placed. You will not be charged for any additional delivery costs.
Inspection Upon Delivery
Upon delivery, please inspect the packaging for damage. If it appears that the products are damaged, please do not accept the shipment.
Returning Orders After Delivery – Defective Products
You are entitled to return products delivered to you in the event that they are defective or otherwise not in conformity with your order when you received them. This does not affect your statutory rights. In the event your claim is justified, the purchase price and the shipping costs will be refunded.
Refund Information
Refunds will be issued based on the original form of payment. If you paid via bank transfer you need to give this information to Customer Service when you initiate the return so that we can refund the money directly to your account.
Other Important Terms
We may transfer our rights and obligations under a contract to another organization, but this will not affect your rights or our obligations under these Terms of Sale.
You may only transfer your rights or your obligations under these Terms of Sale to another person if we agree in writing. Each of the paragraphs of this Terms of Sale operates separately. If any court or relevant authority decides that any of them are unlawful or unenforceable, the remaining paragraphs will remain in full force and effect. If we fail to insist that you perform any of your obligations under these Terms of Sale, or if we do not enforce our rights against you, or if we delay in doing so, that will not mean that we have waived our rights against you and will not mean that you do not have to comply with those obligations.
If we do waive a default by you, we will only do so in writing, and that will not mean that we will automatically waive any later default by you. We will not file a copy of the contract between us.
Contact Us
If you have any questions about this Terms of Sale, please contact us.
Tel: +852-67603761 (Monday-Friday 0900-1800 GMT+8)
Email: support@amsu-new.com / yoana.zhuo@amsu-new.com
Address: Unit 601, 6th Floor, Core Building 1, Phase 1, Hong Kong Science Park, Hong Kong
Please read these Terms of Sale carefully before ordering Products online from Bodylistener.
Applicability
You are reading these Terms of Sale (“Terms of Sale”) because you are using a Bodylistener website, digital experience, social media platform, mobile app, wearable technology, or one of our other products or services, all of which are part of Bodylistener's Platform (“Platform”). These Terms of Sale create a legally binding agreement between you and Bodylistener and its affiliates (which we may refer to as “Bodylistener,” “we,” “us,” or “our”) regarding orders placed for products available on the Platform. Bodylistener may revise these Terms of Sale without notice by posting revised Terms of Sale on its Platform. The Terms of Sale posted on the Platform at the time you place your order on the Platform will govern that purchase. Please read these terms carefully and check that the details of your order are complete and accurate before submitting your order. Bodylistener's Terms of Use and Privacy Policy are incorporated herein by this reference.
Placing Orders On The Platform
Eligibility To Order
To place an order on the Platform, you must be of legal age in your country and a consumer - not a reseller.
No Purchase For Resale
The Platform is intended solely for Bodylistener to sell Bodylistener products direct to end consumers, and therefore purchase of products for resale is strictly prohibited. Purchase for resale means the purchase of Bodylistener product by someone who resells, or intends to resell, the Bodylistener product to others (consumers, businesses or any third party). If Bodylistener believes you are involved in purchase for resale, Bodylistener reserves the right to take any action against you, including, without limitation, to restrict sales to you, cancel your orders, and/or suspend or close your account.
How to Order
You need an e-mail address to place an order, and you may need to set your browser to accept both (functional) cookies and pop-ups in order to be able to use all the functionalities of the Website, which includes designing customized items, adding items to your shopping cart and submitting your order.
When you submit an order we will send you an email acknowledging receipt of your order. Our acceptance of the order takes place when the Products are shipped to you - we will send you an email confirming that the Products have been shipped (“Order Confirmation”). At this point a contract, containing these Terms of Sale, comes into existence and is binding on you and us (the “Contract”). We recommend that you print or download a copy of these Terms of Sale and the relevant Order Confirmation for future reference. If we are unable to supply you with a product, we will inform you of this in writing and will not process the order.
Our Right To Reject Your Order Or Cancel A Contract
Fulfillment of all orders on the Platform is subject to availability. We explicitly reserve the right not to accept your order for any reason. We also reserve the right to cancel a Contract by written notice to you in the following situations, without being liable for any damage or costs other than repayment of any amount received from you in relation to the Contract we cancelled:
• the product is not available / in stock;
• your billing information is not correct or not verifiable;
• your order is flagged up by our security systems as an unusual order or an order susceptible to fraud;
• your bank transfer payment is not received within 12 calendar days after acceptance of your order;
• we believe you are under the legal age in your country;
• we believe that you are a reseller;
• there was an error in the price displayed on the Platform;
• we could not deliver to the address provided by you;
Data Check
When you send us your order, we may run some checks on it before it is fulfilled. These checks may include verifying your address and checking for fraud. We run partly automated checks on all purchases to filter out unusual or suspect transactions, or transactions which can be identified as susceptible to fraud. Suspected fraud on the Platform will be investigated and if necessary prosecuted.
Title Transfer
The risk of loss and title for products purchased from Bodylistener pass to you upon our delivery to the carrier.
Price/Payment
Payment Methods
You can find the available payment methods for each country in the help section of www.body-listener.com (the “Website”). We do not accept any method of payment other than those listed in the help section. Please do not try to pay by any other way than specified there. If you do, we will not be liable for loss of the payment or any other damages that may result from this action.
Payment Processing
Except with respect to pre-ordered products, if you pay by credit/debit card, we will deduct the amount due from your account as soon as your order leaves our warehouse. If you pay by bank transfer (only available for bulk orders), we will start delivery after we receive your payment. This may take several days. In the event that no payment has been received within 12 calendar days after you submitted your order, your purchase will automatically be cancelled. Payments can only be processed if the billing information can be verified.
Prices And Currency
The product prices displayed on the Platform are inclusive of Value-Added Tax (VAT), as applicable. Shipping rates are applied per order. The exact shipping rates depend on the country where your order is being delivered to. For details on shipping rates per country see the help section of the Website.
Prices are quoted in local currency. If you change the country of delivery while browsing or during check out, prices from that moment may be quoted in a different currency. Please note that changing the country of delivery may have an influence on the price due to a change in currency or to country specific pricing.
Your Total Price
The total price specified in the final check out screen includes tax and shipping costs. This price will be recorded in the Order Confirmation, which we recommend you print or download for future reference. If paying by credit card, the total amount for your entire order will be reflected on your statement in your local currency.
If your local currency is different from the currency in which the prices are quoted, your bank will apply the exchange rate applicable per the date of purchase. Your bank may apply a different exchange rate, which is beyond our control.
Price Changes
The prices of the products will be as displayed on the Platform. Prices may change from time to time, but changes will not affect any order which we have confirmed in an Order Confirmation.
Shipping & Delivery
Delivery – Where And When
We do not ship on certain public holidays. Please refer to the help section of the Website for dates and the available delivery times and methods. We can only fulfill an order to a delivery address which is a home or office address in one of the countries listed in the help section of the Website.
We reserve the right to split the delivery of your order, for instance if part of your order is delayed or unavailable. In the event that we split your order, we will notify you of our intention to do so by sending you an e-mail to the e-mail address provided by you at the time your order was placed. You will not be charged for any additional delivery costs.
Inspection Upon Delivery
Upon delivery, please inspect the packaging for damage. If it appears that the products are damaged, please do not accept the shipment.
Returning Orders After Delivery – Defective Products
You are entitled to return products delivered to you in the event that they are defective or otherwise not in conformity with your order when you received them. This does not affect your statutory rights. In the event your claim is justified, the purchase price and the shipping costs will be refunded.
Refund Information
Refunds will be issued based on the original form of payment. If you paid via bank transfer you need to give this information to Customer Service when you initiate the return so that we can refund the money directly to your account.
Other Important Terms
We may transfer our rights and obligations under a contract to another organization, but this will not affect your rights or our obligations under these Terms of Sale.
You may only transfer your rights or your obligations under these Terms of Sale to another person if we agree in writing. Each of the paragraphs of this Terms of Sale operates separately. If any court or relevant authority decides that any of them are unlawful or unenforceable, the remaining paragraphs will remain in full force and effect. If we fail to insist that you perform any of your obligations under these Terms of Sale, or if we do not enforce our rights against you, or if we delay in doing so, that will not mean that we have waived our rights against you and will not mean that you do not have to comply with those obligations.
If we do waive a default by you, we will only do so in writing, and that will not mean that we will automatically waive any later default by you. We will not file a copy of the contract between us.
Contact Us
If you have any questions about this Terms of Sale, please contact us.
Tel: +852-67603761 (Monday-Friday 0900-1800 GMT+8)
Email: support@amsu-new.com / yoana.zhuo@amsu-new.com
Address: Unit 601, 6th Floor, Core Building 1, Phase 1, Hong Kong Science Park, Hong Kong